Please Wait...

Collaboration Between Clinical Operations and the Logistics and Supply Chain Teams is Key to Trial Success

Collaboration Between Clinical Operations and the Logistics and Supply Chain Teams is Key to Trial Success

The need to collaborate with internal and external teams for a trial to be successful isn’t a new idea or concept. However, we still see the detrimental effects of a lack of communication between organizational teams; this is particularly true when the clinical operations team fails to communicate with the supply chain and logistics team about upcoming changes. Understanding how decisions made by one group ultimately impacts other groups is important for conducting a successful clinical trial.  

Let’s use a global trial with sites in Brazil as an example.

Originally, two patients were to be enrolled per month at each site. This was updated to five patients per month at each site by the clinical operations team but without any communication with the supply chain and logistics teams. What were the effects?

The supply had been carefully managed for delivery to the depots so that the drugs were available to the sites per the enrollment plan. Based on the supply team’s forecasts, the logistics team had considered the import and customs requirements as well as the shipment duration to make sure that enough drugs were available, while also considering the drug’s shelf life.

With an additional three patients per month across all sites, supplies were sent to the sites quicker than expected, and the depot supplies were depleted, without the ability to immediately restock, ultimately placing the trial at risk.

It’s not as easy as just ordering more drugs when needed. There are a number of considerations to make when determining if/when to add more sites or increase enrollment. I’ve mentioned the import/export and customs requirements already, which vary by country and can add significant time to the entry of drugs into a country. This is in addition to the length of time to transport the drugs from the root depot. The depots’ capacity for storage and distribution constraints can limit the amount of drug available to the sites at a given time, and specific transport requirements must be managed within each country and region’s infrastructure.

In global studies, we need to be aware of holiday shutdowns (e.g., summer European shutdown, Carnival in Brazil and other countries, Christmas and New Year’s) that can shut down the supply chain to the sites during their duration. Each site needs to have enough supply to last the entire shutdown.

The supply chain and logistics teams are your in-house experts, with the knowledge required to help figure out how to effectively manage changes in trial. Understanding what a change in enrollment or the addition of sites in a given country does to the overall study drug demand is key to knowing how to minimize the risk of negative effects on the trial. Cross-collaboration with these teams and inclusion of key team members during meetings affecting drug supply and transport can reduce headaches later and ensure that you have the drug you need, where and when you need it. How is internal communication handled at your company? Are teams still siloed? Or are there open discussions and collaboration? How did your company transition from working in silos to working collaboratively?

Want to learn more about Bioclinica’s Supply Forecasting and Optimization Solutions? Contact me at



Leader in Clinical Trial
Management Solutions

Bioclinica is organized into three business segments so that we can provide expert service and multifaceted technologies. Our Medical Imaging & Biomarkers segment includes an Imaging Core Lab, a Cardiovascular Safety division, and a Molecular Marker Laboratory. Our eHealth segment comprises eClinical Solutions, Randomization & Trial Supply Management, Safety & Regulatory Solutions, and Financial Lifecycle Solutions. Under the Global Clinical Research segment, we offer a network of research sites, patient recruitment, and a Post-Approval Research division.

Handy guide for the pharmacovigilance folks!
bioclinica (Yesterday)
#ClinicalResearch sites, REJOICE @bioclinica SMART Submit 4 cloud rsch image mgmt /subm is here! @OutsourcPharma
bioclinica (Yesterday)
What's next from Bioclinica? Hear if first during #PCTrials Europe next week in Amsterdam!
bioclinica (2 days ago)
Join Bioclinica's Justin Hunt on Nov. 28 in a live webinar! Find out how to overcome common hurdles in CTMS impleme…
bioclinica (3 days ago)
Another CRO seeing big gains in the sites payments process! Access the Case Study here
bioclinica (3 days ago)
Great advice from our Dir. Cardiovascular Imaging on quality imaging acquisitions & assessments in clin trials.
bioclinica (3 days ago)

Latest Blogs:

Removing Risk from Clinical Trial Management System (CTMS) Implementations
Collaboration Between Clinical Operations and the Logistics and Supply Chain Teams is Key to Trial Success
The Value of Protocol Review
CTMS and RBM: Hot Topics at OCT Nordics in Copenhagen
Congressman Meehan and Bioclinica CEO John Hubbard at recent visit to Bioclinica's Audubon offices