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We have dedicated Medical Information call centres staffed with extensive teams of medical professionals. Our centres are LIVE 24/7/365 and offer multi language support.
MICC services include, but are not limited to:
- Medical Information inquiry handling for one or more products
- Customizing SOPs based on client-specific processes
- Setting up a client-customized Call Center
- Full staffing of Call Center with health care professionals and physicians for medical oversight
- Conducting comprehensive training sessions for medical information staff
- Comprehensive enquiry receipt, response/processing and management
- Ensuring implementation of appropriate quality control and assurance procedures
LEARN MORE OR SPEAK WITH OUR EXPERTS
CONTACT USLeader in Clinical Trial
Management Solutions
Successful clinical trials require the ability to see key details and uncover hidden insights. Bioclinica utilizes science and technology to bring clarity to clinical trials, helping companies to develop new life-improving therapies more efficiently and safely.
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RT @ACROhealth: @MaryWolleyRA Mary Woolley @ResearchAmerica: 80% have heard of #clinicaltrials. 75% think trial participation is as importa…
#Pharma & CROs: Ck it out! Enterprise tools for site payments automation & reconciliation. https://t.co/LFri5Kv0WC
Can having a geographically diverse network of high performing sites mean fewer sites are needed in a trial? Can ha… https://t.co/tZYvWrNzHg
Confidence is a good thing ─ especially in the clinical supply chain for global clinical trials. Here’s how accurat… https://t.co/70VwXCwuWw
#Pharmacovigilance: Get up-to-speed on latest ind. trends & best practices + hear how others R meeting today's most… https://t.co/3YNpB9hTXs
Announcing our new Chief of Staff @bioclinica Adrienne Rossi! Also welcoming President Bioclinica Site Network Eliz… https://t.co/toB9yk534k
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