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Medical Information Call Center

We have dedicated Medical Information call centres staffed with extensive teams of medical professionals. Our centres are LIVE 24/7/365 and offer multi language support.

MICC services include, but are not limited to:

  • Medical Information inquiry handling for one or more products
  • Customizing SOPs based on client-specific processes
  • Setting up a client-customized Call Center
  • Full staffing of Call Center with health care professionals and physicians for medical oversight
  • Conducting comprehensive training sessions for medical information staff
  • Comprehensive enquiry receipt, response/processing and management
  • Ensuring implementation of appropriate quality control and assurance procedures
Medical Information Call Center

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Leader in Clinical Trial
Management Solutions

Successful clinical trials require the ability to see key details and uncover hidden insights. Bioclinica utilizes science and technology to bring clarity to clinical trials, helping companies to develop new life-improving therapies more efficiently and safely.

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bioclinica (3 days ago)
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ICYMI: Our V.P./Head of Neuroscience & Cardiovascular Svcs., Dr. Joyce Suhy, talks about challenges in determining… https://t.co/Lns6B3VPPN
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RT @FCR_News_Today: FDA Issues New Guides on Use of Electronic Health Information in #ClinicalTrials. #ClinicalResearch https://t.co/j8LHV2…
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